Evidence-based accountabilityPromised vs
Promised vs
Delivered.
Track what companies promise before purchase — and what they actually deliver after payment.
Live example
Promised
20 min
Delivered
58 min
Gap
+38 min
Ratio
2.9x
ThresholdRefund-Worthy
How it works
Three steps. Zero drama.
Step 1
Screenshot the promise
Capture the ETA, ship-by date, or service window at checkout.
Step 2
Screenshot the result
Snap the actual arrival, timestamp, or condition on delivery.
Step 3
Measure the gap
We compute the ratio, threshold, and trust impact automatically.
Scorecards
Trending companies
AZ
Amazon
Package Delivery
Promised
1 d
Delivered
1.1 d
On time
79%
DL
Delta
Airline
Promised
3 hr
Delivered
3.2 hr
On time
74%
UP
UPS
Package Delivery
Promised
2 d
Delivered
2.2 d
On time
72%
FX
FedEx
Package Delivery
Promised
2 d
Delivered
2.3 d
On time
67%
IC
Instacart
Food Delivery
Promised
1 hr
Delivered
1.2 hr
On time
58%
DD
DoorDash
Food Delivery
Promised
27 min
Delivered
39 min
On time
52%
Why it matters
Estimates drive decisions.
Customers make decisions based on delivery estimates, shipping dates, prices, service windows, and product claims. If those promises are inaccurate, customers deserve to know.
Not just complaints
Flowers and data.
Companies that deliver accurately deserve flowers. Companies that overpromise deserve data. We publish both.
Future concept
What would delivery look like if promises actually mattered?
The Wentworth Delivery Standard: accurate within reason, act of God exceptions, and if we miss by more than 2×, your money back.
See the standard